Company

Community

Learning sticks better when it isn't done alone. Here's where and how to connect with other CodeFoundry learners and our team.

Real-time

Signed-in learners can reach the support and instructor team directly from any page via the chat bubble in the corner of the screen.

Always on

Async

For anything that needs a written record or attachment, the Support form routes straight to our team and keeps a history you can refer back to.

Response within 1–2 business days

Peer learning

Working through the same Certification track as someone else? Compare notes on which Implementation Guide to pair with which course module.

Self-organized

Community Guidelines

Be direct, but be kind — most of the people you'll talk to are also still learning something.
No sharing of account credentials or paid content, even with study partners — every learner should have their own account and progress record.
Keep Live Chat focused on questions about the Platform and your learning path; for open-ended technical debugging help, an Implementation Guide or Support ticket is often a faster path to an answer.
Harassment, spam, and impersonation of staff or other learners are not tolerated and may result in suspension, consistent with our Terms & Conditions.